General
Are your helmet bows interchangeable?
Yes! They are also collectable. 😁
Do you offer custom bows?
Yes, We Do! You can choose your style for a commissioned helmet bow here.
How do I make changes to an order already placed?
No Changes may be made once we receive an order, but you may email concerns to brittany@helmetbow.co.
What are your products made of?
Our products are 3d printed using extremely durable, flexible plastic. Our glitter adhesive and clear coat is UV-resistant and non-toxic.
What is your warranty on helmet accessories?
BraapNation™ is proud to produce extremely high quality products that exceed customer expectations. We offer a One-Year limited warranty on all helmet bows, excluding imperfect products. This Limited Warranty covers any defects in material, workmanship or broken components under normal use during the warranty period. Please view our Warranty Policies page for more information.
How do you care for your helmet bows?
Each helmet bow is 3D printed and hand-finished. The clear-coat is water-based and non-toxic, meaning extra care must be taken during the first 30 days of use, until the clear coat fully cures.
During the curing stage, during the first 30 days of use, please avoid riding in rain. If you are caught in the rain and your helmet bow gets wet, dry it immediately once parked.
Each helmet bow comes with a care card with a specific cure date. Once fully cured (after the cure date) no special care is required.
Clean your helmet bow with mild soap and water, dry immediately.
Who is your glitter supplier?
We are proud to partner with another woman-owned small business, Britches N Bows, to source the highest quality, made-in-the-USA, PET polyester glitter. Check them out and use code "BADASS10" for 10% off your order!
Where are your products made?
All BraapNation Products are made in the USA. This makes for easy contact and shipping. 🙂
What if I have an issue with my order?
You can reach out to us by email if you have an issue: brittany@helmetbow.co. We stand 100% by our products and want you to be completely satisfied with your purchase!
Shipping & Returns
How do you ship?
We aim to deliver your orders to you in the shortest time frame possible. We ship through USPS. Each bow is made-to-order, please allow up to 10-14 business days for your accessory to be made. Custom orders ship in 4-6 weeks. A shipping confirmation with tracking will be sent via email when your accessory has shipped. Tracking may take up to 72 hours to update.
Delivery Delays
We always work to process all orders on time, but we are ultimately bound to the delivery schedule of our delivery partner - USPS. Slight delays might happen due to federal holidays and unforeseen circumstances (not limited to lockdowns, strike, weather conditions, traffic congestion) during shipping. Your kind understanding and patience are greatly appreciated.
Shipping Rates
Shipping rates are auto-calculated during the checkout process.
Change of Address
Once an order is placed, we cannot change the mailing address. So please check your mailing address and ensure it is correct and it is the desired delivery location before placing your order.
Do you ship internationally?
Yes! Well, Kind of. To keep things simple on your end and ours, International shipping is available through our ETSY store.
When will I receive my order?
Each bow is made-to-order, please allow up to 10-14 business days for your accessory to be made. Custom orders ship in 4-6 weeks. A shipping confirmation with tracking will be sent via email when your accessory has shipped. Tracking may take up to 72 hours to update.
While it is our goal to ship your order on time, production delays may happen. You will be contacted via email if your order encounters an order production delay.
What is USPS looses my package?
During checkout you will have the option to purchase shipping insurance. We highly advise you do this; orders purchased without shipping insurance are at our customers own risk. We can not issue refunds or reissue items if customer did not purchase delivery insurance.
What is your return policy?
BraapNation™ LLC ONLY OFFERS STORE CREDIT FOR RETURNS. Please review our Return Policy HERE. You may email concerns to returns@helmetbow.co
Adhesive Strips
I have a very expensive helmet. Will the adhesive strips damage the finish?
We use the same kind of adhesive as a GoPro Mount: It should not damage the OEM clear coat on your helmet.
Can I remove the adhesive strip if I want to?
Yes! Our adhesive strips use the same kind of adhesive as a GoPro mount. Pry it off and remove any sticky residue with GooGone.
Can I put my helmet bow on more than one helmet?
Absolutely! We ship all helmet bows with two adhesive strips.
How many times can I switch out my helmet bow before the velcro wears down?
We don't use Velcro. The adhesive strips are guaranteed tonotlose grip for up to 1,000 applications. So switch out your bow as many times as you'd like!